Public offer contract

This Public Offer Agreement on the provision of reservation, processing and ticket sales services on the onewaytickets.com.ua website. (hereinafter - the Agreement) is addressed to Users and is an official and public offer of the Seller, represented by Aviakasy LLC, which owns property and non-property rights to the website https://onewaytickets.com.ua.

The user, acting for the purpose of purchasing booking services, issuing and selling tickets, accepts the terms of this agreement regarding the following:

Terms

This contract is a public offer contract (in accordance with Articles 633, 641 and Chapter 54 of the Civil Code of Ukraine), its conditions are the same for all buyers regardless of their status (natural person, legal person, natural person - entrepreneur).

In case of acceptance of the terms of this contract, i.e. the public offer of the Seller, the User becomes the Buyer. The Seller has the right, at any time, at its own discretion, to change or otherwise edit this Agreement without notifying the User. The User's continued use of the Internet site means that the User has automatically accepted the changed or edited Agreement.

By concluding the Agreement, the Buyer confirms that he is fully and completely familiar with and agrees with its terms, and also, if the Buyer is a natural person, gives permission for the Seller to process his personal data for the purpose of fulfilling the terms of this Agreement, the possibility of mutual settlements, and also for receiving bills, acts and other documents. The permission to process personal data is valid for the entire term of the Agreement, as well as for an unlimited period after its expiration. In addition, by concluding this Agreement, the Buyer confirms that he has been notified (without additional notification) of the rights established by the Law of Ukraine "On the Protection of Personal Data", the purposes of data collection, as well as the fact that his personal data is transferred to the Seller for the purpose of enabling fulfillment of the terms of this Agreement, the possibility of mutual settlements, as well as to receive invoices, acts and other documents. The Buyer also agrees that the Seller has the right to provide access and transfer his personal data to third parties without any additional notifications from the Buyer, without changing the purpose of personal data processing. The extent of the Buyer's rights as a subject of personal data in accordance with the Law of Ukraine "On the Protection of Personal Data" is known and understood by him.

Terms and definitions

Seller - "Aviakassy" Limited Liability Company has the right to provide services of reservation, processing and sale of tickets on behalf of Carriers and Suppliers;

The User is an able-bodied natural person who has reached the age of 18, has the legal right to enter into contractual relations with the Seller, including placing an Order, booking and / or purchasing services on the website https://onewaytickets.com.ua, or otherwise using services purchased on the website https://onewaytickets.com.ua. In case of acceptance of the terms of this contract, i.e. the Seller's public offer, the User becomes a Buyer;

The buyer is an able-bodied natural person who has reached the age of 18 and has accepted the terms of this Agreement;

Internet site - open for free visual inspection, publicly available website belonging to "Aviakasy" LLC, located on the Internet at the address https://onewaytickets.com.ua.

The service is a set of actions provided by the Carrier to the Buyer after payment. The scope of the Service and the start of its provision are chosen by the User independently, when creating an order, from the options provided on the Internet site. According to the terms of this Agreement, the Carriers are not obliged to provide the Buyer with any other services, except those declared when creating an order on the Seller's website. The list of services provided to the Buyer as part of the order may be changed by the Carrier unilaterally, without notifying the Buyer. The Seller provides Services in accordance with the terms of partnership / agency / sub-agency contracts with carriers and Carrier Agents;

Carrier - a company that directly provides the Service for the transportation of passengers, selected and paid for using the reservation and payment system on the Internet site;

The electronic payment system - a legal entity, technical infrastructure, accepts payments from Buyers for the Services offered on the Internet site on a contractual basis with the Seller.

Scope of the contract

The subject of this Agreement is to provide the User with the opportunity to purchase Services and tickets presented on the Internet site for personal, family, home and other needs not related to the implementation of business activities.

The name, price, quantity and volume of the provided Services and tickets, as well as other necessary terms of the Agreement, are determined on the basis of the information provided by the User when placing the Order.

A mandatory condition for concluding the Agreement is the User's unconditional acceptance and compliance with the requirements and provisions of the IATA agreement, as well as the rules for the application of the tariff, terms of return, exchange of the service chosen by the User from the Carrier.

Registration on the Internet

- sites

Any visitor to the Internet site can use the reference and information sections of the Internet site in order to choose or study the available routes, prices, types, composition and conditions of providing Services and / or tickets.

Only registered Users can purchase Services or tickets on the Internet site.

The User's registration on the Internet site is carried out automatically, at the moment of entering the necessary personal data on the purchase registration page and confirming agreement with the terms of this agreement, as well as the IATA agreement and the rules for applying the tariffs selected by the User.

Registered users have access to the order control panel. To access the order control panel, the order number created and paid for by the User, as well as the email address specified by the User on the purchase registration page, are used.

Responsibility for maintaining the confidentiality of registration data rests entirely with the User. Any actions taken in the order control panel after the access data have been entered in the authorization form on the Internet site are considered perfected by the User personally.

Ordering, payment, return and reissuance of tickets

By ordering the Service and/or tickets on the Internet site, the User agrees that the Service and/or tickets are provided in the form and volume in which they were provided by the carriers.

The cost of the Service and/or tickets, presented on the page with search results and on the reservation and payment page of the Internet site, is preliminary and may be changed depending on the tariffs selected by the User and the entered data of the Passengers.

The final price of the Service and/or tickets is displayed after the User selects the fare or class of service, car number, seat numbers for railway and/or bus segments and fills in all mandatory fields in the "Passenger data entry" block on the reservation page and payment of the Internet site.

Any age discounts and special rates for Passengers of a certain age, established by the Carriers, are provided if they meet the criteria of the age category on the day of the trip.

Payment for tickets, services of Carriers and the Seller is made using the Electronic payment system, bank transfer or cash at the company's office. The Buyer is aware that if the Seller's currency does not match the currency of the Buyer's bank card, the bank may perform the conversion at its internal exchange rate, which does not coincide with the exchange rate on the Internet site. By the fact of payment, the Buyer confirms that he has received the relevant information and agrees with the final price.

The service and/or tickets are considered fully provided at the time of sending the route receipt or other document that gives the right to travel or is subject to exchange for a travel document at the ticket offices of the Carriers, to the e-mail address of the Buyer specified on the reservation and payment page of the Internet site.

The refund of funds transferred to the Seller is carried out in accordance with the current legislation of Ukraine, the rules of payment systems, the rules for applying tariffs established by carriers.

If the return is initiated by the Buyer, the Seller's service fee, as well as the surcharges of the payment systems, are not returned. The Seller has the right to demand from the Buyer, who initiates the return, scanned copies of additional documents: personal identification documents, statements, certificates, certificates and other documents confirming the reasons for the return, as well as providing a bank statement when resolving disputed financial issues. The decision to collect fines, in case of a forced exchange / return due to no fault of the Carrier, depends solely on the rules of ticket tariff application and is made by the Carrier.

Funds to be returned are received by the Buyer in the same way as the Order was paid for.

The conditions for any changes in the documents issued for the trip (electronic tickets), refusal of services, returns, as well as other conditions for the provision of services by their suppliers, are regulated by the rules of application of the tariff for this Service, the Contract of carriage with the Carrier, the Contract for the provision services by the Internet site, as well as legislative acts of Ukraine, and may entail the imposition of fines on the Buyer.

An additional service fee is charged by the Seller for providing the service of making changes to the ticket.

In order to make a request for changes or return tickets, the Buyer must use the appropriate services in the order control panel on the Internet site.

Rights, duties, responsibilities of the Parties

The user has the right to:

use all available services and reference and informational sections of the Internet site for the purpose of choosing, purchasing or studying available routes, prices, types, composition and terms of providing Services and tickets;

use the information and consulting services of the Website Support Team;

to purchase the Service and \ or tickets for third parties (Passengers) or on their behalf, only if he was authorized and given persons to make a selection and purchase of the Service and \ or tickets, as well as to provide their personal data necessary for processing the Service.

The User is obliged to comply with the rules and conditions of purchase established by any of the Suppliers with whom he will cooperate within the framework of the selected Service, including, but not limited to, the payment of all amounts at the appropriate time, and in accordance with the established tariffs, rules and restrictions of the Carrier .

The User (Buyer) is responsible, informed and aware that:

any violation of any rules and conditions of the Agreement, as well as restrictions of the Carrier may lead to partial or complete cancellation of orders, denial of access to purchased Services and / or tickets, without refund of funds paid for the order, as a result of such a violation;

all stages of creating an Order: specifying routes and dates, choosing flights, entering Passenger and User data, choosing payment methods, etc. are exclusively the Buyer's independent choices;

The user bears full responsibility for the correctness of the data entered during the reservation. The information entered by the User is automatically recorded in the reservation system, in the internal database of the Carriers, as well as in the system of the Internet site for the further formation of the Order;

The user is solely responsible for compliance with the conditions and Rules of the selected Carrier;

The user is solely responsible for compliance with the conditions and Rules of the selected Carrier. The validity period of the passenger's passport and other documents must meet the requirements of the host countries;

Bank credit card fraud (or attempted fraud) is subject to liability under applicable law.

The seller has the right to:

at its discretion, at any time to make any changes to the Internet site without special notice or warning to users;

suspend the provision of Services and the sale of tickets on the Internet site without notifying users for the purpose of carrying out technical work;

correct any errors in the cost of the Services and tickets on the Website and / or in the created orders (paid and unpaid) booked at the wrong price, in which case, if possible, the Buyer will be prompted to keep the order with the correct price or cancel the reservation without withholding a fine;

at its own discretion, deny anyone access to the Internet site and the offered Services, at any time and for any reason, without explanation and notice to the User.

The Seller does not participate in disputes between the Buyer and the Carrier.

The Seller does not provide legal services and does not represent the interests of Passengers before carriers and Service providers, as well as other persons.

In no event shall the Seller be liable or indemnify, nor shall it guarantee the accuracy, and shall disclaim all liability for any errors or other inaccuracies, omissions, representations, warranties, breaches or negligence relating to the Goods and services of all Carriers and Service Providers available on the Website, without exception, or for various personal injuries, death, property damage or other damage or additional expenses as a result of the above, for damage and loss incurred in the course of traveling to various parts of the world.

The seller is not responsible for negative consequences and damages arising as a result of events and circumstances outside the scope of his competence, as well as for the actions (inaction) of third parties, namely:

in case of impossibility of fulfilling the assumed obligations due to unreliability, inadequacy and untimeliness of information and documents provided by the User, or violation by the User of the terms of this Agreement or requirements for documents;

for the actions of the carriers (change, cancellation, transfer, delay in the departure of flights, trains, buses and other means of transport, change in the price of tickets, withdrawal of the tariff from sale, cancellation of unpaid or paid reservations), for the preservation, loss or damage of luggage, cargo, valuables and documents of passengers throughout the duration of their trip;

for the actions of the customs and immigration authorities;

for the restriction of the passenger's right to leave the point of departure by the competent authorities of the relevant country;

for the actions of the consulates of foreign countries, including the delay, refusal or change of the terms of issuing entry visas;

for the consequences of the passenger's violation of customs and border formalities, rules of travel and baggage transportation, as well as violation of special rules of behavior in the country of temporary stay;

for the passenger's lack of travel documents received from the Seller;

for non-appearance or tardiness of passengers for flight registration, to the place of departure of the train;

for non-compliance by passengers with the rules of conduct on board aircraft established by the Carrier;

for the absence of passengers issued foreign passports before the start of the trip, relevant documents regulating the issue of departure of minors;

for the authenticity and correctness of the passenger's documents (reliability of the information in them).

the user (passenger) confirms and guarantees that he is familiar with and agrees to:

with the requirements for registration and the availability of documents necessary for the trip, and assumes all responsibility for the preparation of all necessary documents for the trip, the Passenger should familiarize himself with and fulfill all the requirements of the country to which he is going, including the requirements for the registration of documents, necessary upon departure and arrival, the need for visas, the purchase of a return ticket when entering a country with a visa-free regime, or compliance with other requirements necessary for entry (presence of medical insurance for those traveling abroad, confirmation of the availability of a sufficient amount of cash, etc. .d.), the need to draw up other documents for the departure of minors, animals, permits to export weapons, artistic values, and other permits and approvals;

with the conditions of applying carriers' tariffs, including the conditions for returning and exchanging tickets, as well as with the conditions for connecting flights by carriers, in the case of issuing a ticket with a transfer (time is sufficient for making a transfer, issuing transit visas, etc.);

with the requirements for foreign passports and other formal documents, including the remaining validity period of the foreign passport, which is necessary for obtaining a visa and entering the country of residence;

about features and rules of border (customs) control (regime);

on the obligation to comply with customs and border regulations;

with the fact that passengers are solely responsible for the validity of foreign passports, consents for the departure of minor children and other documents necessary for crossing the border, for the authenticity of the information contained in these documents;

with the fact that the deportation of a passenger with invalid entry or exit documents is carried out solely at the expense of the passenger.

  Dispute resolution procedure

Any disputes that may arise regarding this Agreement shall be resolved through negotiations. On all issues not regulated by this Agreement, the Parties are governed by the legislation of Ukraine.

The legislation of Ukraine shall apply to the relations arising from this Agreement.

prohibited actions

The content and information on the Internet site, as well as the infrastructure used to provide this content and information, belong to the Seller or the Suppliers and Providers. The User agrees not to reproduce, reproduce, create a derivative product of, sell or resell any information, software, product or service obtained through or through the Internet Site.

The user is prohibited from:

use the Internet site or its content for commercial purposes;

make any speculative, false or fraudulent demand bookings;

access, monitor or copy any content or information from this Internet site using any robots, search agents or other automatic means or any manual processes for any purpose without the written permission of the Seller;

violate the restrictions of any HTTP header to block operation of the Internet Site or circumvent or commit any other fraudulent activity with respect to other means used to prevent or limit access to the Internet Site;

perform actions that cause or may cause, at the discretion of the Seller, an excessive or heavy load on the system;

"frame", "mirror" or otherwise incorporate any part of this Internet site into any other Internet site without the prior written permission of the Seller.

Processing of personal data

The buyer gives his consent to the processing of his personal data (including: collection, storage, systematization, change, deletion, use, distribution, depersonalization, blocking). The purpose of using personal data and their further processing is to obtain the services provided by the Internet site by the Buyer.

The Seller undertakes to process the Buyer's personal data in accordance with the current legislation on the protection of personal data. The Seller undertakes (but does not guarantee) to make maximum efforts to prevent the distribution of the Buyer's personal data, except for cases when they are subject to provision in accordance with the current legislation of Ukraine.

The Seller has the right to conduct statistical and marketing research using the personal data provided by the Buyer, and to publish the materials of such research. Withdrawal of consent to the processing of personal data can be carried out by the Buyer sending the relevant order in a simple written form to the Seller's address. At the same time, the Buyer agrees that such feedback may cause the Seller to refuse to provide services due to the impossibility of their performance without the specified data.

The Buyer instructs the Seller to publish his personal data in the databases of the relevant services and services necessary for the operation of the services and services exclusively within the framework of providing the purchased services to the Buyer. The buyer agrees with you m, that his personal data may be transferred to third parties, in case the performed operations require identification of the Buyer.

The Buyer confirms his consent to receive official, technological, personal messages from the Seller to the e-mail address and other details specified by the Buyer at any time and of any nature, including advertising.

The buyer guarantees that the provided data are true, accurate, do not contradict and do not violate the current legislation of Ukraine, as well as do not violate the privacy and property of third parties, norms of public morality, and do not contain software or other code aimed, in particular, at interception, appropriation or distortion of information.

Circumstances of force majeure (force majeure)

The parties are released from responsibility for full or partial non-fulfillment of the obligations assumed by this Agreement, if this non-fulfillment was the result of force majeure circumstances that arose after the conclusion of this Agreement.

Circumstances of force majeure include: fire, natural disasters, military operations of any nature, epidemics, acts of legislative and executive authorities that prevent the fulfillment of obligations, changes in immigration policy, acts of terrorism, other circumstances beyond the reasonable control of the Parties. The term of performance of obligations under the Agreement is postponed in accordance with the time during which such circumstances will apply.

On the occurrence (and termination) of the circumstances specified in Clause 10.2 of this Agreement, the Party for which it is impossible to fulfill its obligations under this Agreement shall immediately notify the other Party. Failure to notify or untimely notification of the specified circumstances deprives the Party of the right to refer to these circumstances and does not exempt it from responsibility under this contract. The deadline for the fulfillment of obligations by the Parties under this contract is postponed in accordance with the time during which such circumstances will apply. If the circumstances will last more than 14 (fourteen) days, each of the Parties will have the right to refuse to fulfill their obligations under this contract. The presence of the specified circumstances is confirmed by relevant decisions of the Chamber of Commerce and Industry of Ukraine or another competent body.

When the specified circumstances occur, the Parties have the right to demand termination of the contract in court.

Copyright

All materials on the Internet site belong to "Aviakasy" LLC or its partners. All materials are protected by copyright and intellectual property rights, including, but not limited to, website design, names, trademarks, logos, texts, software, database rights, and other site content elements.

The user has no right to partially or fully copy, distribute or otherwise use or reproduce the content of the Internet site or the main program code without prior agreement with "Aviakasy" LLC.

If the User becomes aware of a violation of the law regarding our brand, please notify the support team of the Internet site.

If the User is absolutely sure that the material published on the Internet site infringes his copyright - the User (or his representative) can send the Seller an original or a scanned copy of a written message containing a clear description of the infringing material, with proof that the rights have been violated, the sender's contacts and a personal signature.

Final provisions

Use of the Website is illegal in any jurisdiction that does not recognize all of the terms of this Agreement.

If any part of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of all other provisions shall remain in effect.

A printed version of this Agreement and any notice in electronic form may be admissible in judicial or administrative proceedings arising out of or relating to this Agreement to the same extent and under the same conditions as other business documents and records originally created and maintained in printed form.

If you have any questions or comments about our Privacy Policy or data processing, please contact us using the contact information below:

04070, Ukraine, Kyiv, str. Verknyi Val 48/28

telephone +380675354130, mail: avia@onewaytickets.com.ua